In order to continually improve our website, we collect non-personal data through cookies.
By continuing to use the website you are accepting the use of these cookies. To find out more read our Cookie Policy

Help us to improve our Service by providing your feedback

Did you know you can now make monthly payments online via Your Account?

We have updated our Privacy Policy Download here [PDF, 203kb]

Welcome to North Yorkshire Mortgages

North Yorkshire Mortgages are committed to providing a high quality service, support to customers facing payment difficulties and continued compliance with the Financial Conduct Authority guidelines on Treating Customers Fairly.

Payment Difficulties

If you are experiencing difficulties maintaining your mortgage payments.

Click here to see how we can help

 

Treating Customers Fairly

See our TCF charter and read about North Yorkshire Mortgages' continued commitment to Treating Customers Fairly

Our Charter

 

FAQ's and latest news

View the answers to some of the most popular customer queries and latest news.

Find out more

 

Making a Complaint

Our dedicated Customer response team will work with you to resolve any issues.

Internal Complaints procedure

 

Our services

We want to make it easy for everyone to use our services, and we recognise there may be times when additional assistance is required.

For visual or hearing impairments, documents can be provided in braille, large print or audio up on request.

If you need any help in communicating with us, you can set up a Third Party Authority (TPA) on your account to liaise and discuss matters on your behalf.

Our colleagues are always happy to help, so please ask if you need anything.

25 February 2020

Contact Us

Call us on 0345 130 4145*

Fax us on 0344 892 1815

Our lines are open:

Monday - Friday
9:00 - 17:00 Customer Contact Centre

8:30 - 20:00 Credit Management Department

Saturday
9:00 - 13:00 Credit Management option only.

Email us

Our Interest Rates

SVR

5.75%

LIBOR

0.78%

Bank of England Base Rate

0.75%

Historical interest rates

For more information please visit the Jargon Buster page

Security & Privacy Policy | Legal Notice | Cookie Policy

*Calls may be recorded for training, monitoring and regulatory record keeping purposes
North Yorkshire Mortgages is authorised and regulated by the Financial Conduct Authority under registration number 303372
Registered office: The Bailey, Skipton, North Yorkshire, BD23 1DN Registered in England and Wales number 2238645
YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.
Subject to status and valuation. North Yorkshire Mortgages require a first mortgage on the property. Minimum age 18 years. Site intended for UK residents only.